Step 1 - Contact us and Complete the Information FormPlease send us your inquiries with a copy of a recent panoramic radiography (OPT) by email (firstname.lastname@example.org) or by filling in the contact form. Describe us which are your problems in as much detail possible and your expected outcome. If you can also provide us with some photos of your teeth it would help us give you a more precise treatment plan and quotation.
Within 48 hours you will receive a response, to the email address provided, which will contain the detailed treatment plan proposed by our dentists. This estimated treatment plan will be done after a careful analysis of your information and will also include an approximate cost and time frame. For some treatments, especially implants, you will need more than one trip to Vietnam.
After the face-to-face consultation in our clinic (step 5) which will give us the exact situation of your oral health. Some changes may intervene in your treatment plan, these changes may lower or increase the initial estimated cost of the treatment.
Step 2 - Confirm the treatment planStudy the treatment estimation proposed, and if you have any doubts or concerns, please contact us via email to address any request or question you may have. The administrative team will handle all of your requirements and will promptly respond to any question you may have. We can communicate with you through email or directly by skype.
Once you feel comfortable to follow our treatment plan, please send us an email to let us know that you are ready to start the treatment and the dates in which you will arrive to Vietnam.
Step 3 - Organizing the final detailsTogether we will plan the period in which your dental treatment will be performed. You can book a hotel reservation by yourself. We can also assist you in finding, booking and managing a hotel best for you. Provide us with the average budget you would like and we will give you two or three proposals within your reach. Let us know your prefered hotel and we will make the reservation for the accommodation in accordance to your needs and requirements. We will put you in direct contact with the accommodation in order for you to guaranty your reservation directly with them.
Once the accommodation details are set, all you have to do is to let us know the date and time of your flight to Ho Chi Minh City.
Step 4 - The arrival in Ho Chi Minh CityOn arrival, our staff will personally greet you at the arrivals terminal of Tan Son Nhat International Airport.
Together you will go to the hotel with our car. During this trip you will be informed about your treatment program and you will receive the final details. You will receive a mobile phone through which you can always keep in touch 24 hours from 24 directly to our medical staff, for any problem or need that might appear.
Step 5 - The first consultationBased on this consultation it will be decided if any modifications will be made in the initial treatment plan. Direct consultation is the one that determines 100 % the exact situation of your oral health, and after it is performed you will be informed if there are changes in your treatment plan. Generally these changes do not exceed 10% to 15%, more or less, of the initial estimated cost.
Step 6 - The treatmentAfter the main consultation, the exact steps and treatment sessions are established. Patient comfort is our first concern, therefore the treatment sessions will be always carried out taking into consideration this aspect, and you will always have the opportunity to take a break when you feel the need.
The treatment payment will be made at the end of each session and not before and you will always receive a receipt. You can pay with cash or credit card.
Step 7 - The returning homeAt the end, in the last appointment you will receive all necessary information regarding the maintaining an excellent oral health depending on the particular treatment performed. Annually control can be made in your country, but if you decide to come back Vietnam for holidays, we will be happy handle all the details and the control (check) is of course free.
Like at your arrival in Ho Chi Minh City, at your departure, we will personally lead you at the airport.